FAQ

Frequently Asked Questions

Do you support wholesale orders?

Yes. TripHug supports wholesale and bulk order inquiries for retailers, distributors, online sellers, and corporate buyers. Please contact us with the product name, quantity, destination country, and packaging needs.

Can I request custom packaging?

Custom packaging may be available for qualified bulk orders. Please share your estimated order quantity and packaging requirements so we can confirm options.

How long does shipping take?

Shipping time depends on the destination country, product, and shipping method. Order processing and delivery estimates will be provided during checkout or confirmed by our team for wholesale orders.

Can I order a sample before buying in bulk?

Sample requests may be available for selected products. Please contact us with your company information and the product you are interested in.

How do I care for memory foam pillows?

For most memory foam pillows, the removable cover can be washed, but the foam core should not be washed. Always check the care instructions for the specific product.

Why does an air mattress lose a little firmness after inflation?

A small amount of softening during the first 24-48 hours can happen as the material naturally stretches. Add air as needed to restore firmness.

How can I contact TripHug?

Please use the Contact page for product questions, order support, wholesale inquiries, or custom packaging requests.